Aggregated figures only — customer data stays with each GD. Each GD computes these numbers in its own environment and pushes counts, rates and medians here. This view holds no names, phone numbers, emails, messages or case IDs and has no access to any GD system.
Figures per GD
Funnel
Language split
Periods follow each GD's local day (Today = since local midnight). Medians cannot be added up, so the network total shows them per GD only. Figures refresh every 15 minutes when each GD pushes a new snapshot.